FAQ

How can I pay by credit or debit card?

Paying by credit card or prepaid card is very simple. Go to the checkout page: you will see the payment with Paypal Express Checkout as the first option. Below this option is the inscription or and a series of fields to be filled in with the shipping address. To pay by prepaid or credit card fill in the data, click on go to the shipping method; filled in the address data, click on go to the payment method And that's it!

Can I also pay by bank transfer or Satispay?

Yes, to pay by bank transfer you need to write to us via email at info@frabsmagazines.com, we will agree on the total amount and, once we have received the credit, we will ship the products. 

You can also pay with Satispay, simply by choosing this as your payment option at checkout. 

Payment in installments

On Frab's it is possible to pay total amounts up to 1500 Euros in installments. The installment payment is performed automatically by selecting the Scalapay payment method at checkout. Once you have chosen this payment method, simply follow the instructions for entering your credit or debit card and confirm: no further authorizations are required. The amount will be divided into 3 monthly installments of equal value. No additional cost is applied to the installments: the installment service is totally free.

Do you accept 18 APPs and Culture Bonuses?

Yes, we accept them! You can pay for the goods that can be purchased with these tools according to the regulatory provisions also on Frab's. To do this it is very simple: complete your order by choosing 18APP or Bonus Cultura as the payment method. Once the order has been completed, send us the voucher you generated specifically for the purchase to 3291052791 or to info@frabsmagazines.com. 
As soon as your voucher is validated by us, the order will be confirmed and processed. 

Do you have physical stores?

Of course! Our shop is in Forlì (FC), in Via dei Filergiti, 1 (WHO directions to reach us). Here you will find our entire range of magazines.

We also have an active partnership with the Contemporary Cluster art gallery, where you can find around 200 independent magazines for sale. Contemporary Cluster is in Rome in via Merulana 248. 

 

If you are interested in proposing new physical spaces, write to info@frabsmagazines.com.

When do you ship orders?

We always try to ship the next business day after we receive the order. Given the possibility of unforeseen events, however, Frab's terms of service provide that shipments of any type and with any service are made within a maximum of 3 working days following the one in which the order was placed. Example 1: I order on Monday 20 June, the order is shipped by Thursday 23 June. Example 2: I order on Friday 5th August, the order is shipped by Wednesday 10th August. 

How do shipping costs and times work in Italy and abroad?

Offering you the FREE delivery service is one of our goals and we try to do it as much as possible. However, from time to time, courier rates cannot really compensate for the cost of magazines and we have to ask you for a small contribution. WHO find the details of the shipping rates all over the world. 

Do you ship abroad?

Yes, we ship all over the world without any geographical limit. Shipments are made everywhere, even with tracked express couriers that give you maximum security to be able to check where your package is.

For shipping times and costs click WHO.

Problems with shipping? What do i do if my package does not arrive?

Frab's tracked shipments take place with complete parcel tracking and in the utmost safety of the couriers we work with. The tracking code is automatically sent by email as soon as the package is shipped. For any doubt or problem you can always write to info@frabsmagazines.com.

I would like to make a gift, can I customize my package?

Of course! To make a gift you will find in each product, under the indication of the quantity, the "Super gift box!" Option. By selecting it, at a cost of 3 Euros, we pack the magazine in a different package than usual which makes your magazine absolutely suitable for a wonderful gift. 
You also have the option to write us a message which we will put in a ticket or on the attached package. 

How do I sell my magazine / fanzine on Frab's?

Frab's sells editorial products that we consider to be of value. We are not just an editorial marketplace where everyone can sell anything. We are not interested in collaborations with magazines sold in the most common newsstands and bookstores, nor with products of little aesthetic value as well as content. We are pleased to apply for anyone who has produced a magazine, fanzine or an interesting editorial product: just write to us at info@frabsmagazines.com with a presentation of the project, a pdf of the content and an indication of the number of copies produced and the commercial terms proposed. . At this point we will evaluate your work on the basis of criteria that make Frab's unique in the panorama of independent periodicals such as format, design, content, print quality and we will try to answer you as soon as possible. 

If we consider your work suitable, we will certainly start a fruitful collaboration!

I'd like to work with Frab's: do you have any open positions?

We are always looking for collaborations in the following fields: marketing, logistics, web design, illustration, proposal of Frab's branded products. To collaborate with us send us a very detailed proposal, containing your story, why you would like to work with Frab's and the details of what you would like to do with us at info@frabsmagazines.com. We will get back to you within a few days.