Shipping and delivery conditions for orders

PREMISE

The term "shipment" means the preparation of the package and delivery to the courier.

The term "delivery" means the transit time of the package once it has been delivered to the courier. 

SHIPPING TIMES

All orders will be shipped within 3 business days of placing your order.
Example 1: an order placed on Monday 5 May can be assigned to the courier by the evening of Thursday 8 May. Transit times of 30 days will start counting from 8 May. 
Example2: an order placed on Friday 9 May can be assigned to the courier by Wednesday 14 May. Transit times of 30 days will start counting from 14 May. 

The costs are indicated at checkout and vary according to the amount spent. 

The indicative delivery times listed below and on the checkout page are understood to be from the time of shipment and not of receipt of the online order and are a non-binding indication for Frab's. The customer, by confirming the order, expressly accepts that any type of order with any delivery method can be delivered within 30 days from the order. 

In no case can the customer request compensation or refunds before 30 days have elapsed from the purchase, considered the deadline for the execution of the sale by Frab's. 

 

DELIVERY METHODS 

The courier appointed by Frab's will make a first delivery attempt which is valid as a delivery day even if this does not actually take place for any reason (absence of recipient, incorrect address or recipient or any other problem). 

The signature and name of the recipient will be requested by the courier from the person who collects the package (recipient, relative, neighbor, shop staff, concierge or other person who declares himself entitled to return). 
The courier service provided by Frab's provides proof of the name and signature of the person who collected the package.
The presence of such proof of delivery will be the unequivocal proof of delivery of the package. 

If the courier does not find anyone to deliver the package to, it will make a new delivery attempt within 48 hours. If this also fails with a delivery, the package will remain in storage in the branch of the courier closest to the customer.
It will be the customer's responsibility to go to the courier's office to collect the package in storage.
Until the second collection including the service is included in the shipping price paid at checkout. The stock gives rise to additional costs for Frab's that cannot be calculated in advance which will be subsequently charged to the customer. 

 

COSTS AND APPROXIMATE TRANSIT TIMES

FAST AND TRACKED 
Service valid only for the Italian territory. 
Approximate delivery time: 4 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 3 for amounts up to € 59.99 - Free from € 60.00

EXPRESS 48 HOURS

Service valid only for the Italian territory and San Marino.

Approximate delivery time: 2 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 8 (7.90 for San Marino)

HOME DELIVERY IN FORLI '

Service valid only within the Municipality of Forlì (FC).

Orders are delivered to the customer's home without any tracking within 3 working days from the order.

Cost: Free

_____

EUROPE 1 TRACKED - Service valid only for shipments to: Austria, Belgium, Germany, Luxembourg, the Netherlands 

Approximate delivery time: 7 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 5.90 for amounts up to € 79.99 - Free from € 80.00

48H EXPRESS EU ONE - Service valid only for shipments in: Austria, Belgium, Germany, Luxembourg, the Netherlands 

Approximate delivery time: 2 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 15.00 for amounts up to € 249.99 - Free from € 250.00

EUROPE TRACKED - Service valid only for shipments to: 

Czechia, Denmark, France, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom 

Approximate delivery time: 7 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 7.90 for amounts up to € 59.99 - € 4 from 60 to 149.99 - Free from 150.00

48H EXPRESS EU - Service valid only for shipments to: Czechia, Denmark, France, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom 

Approximate delivery time: 2 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 15.00 for amounts up to € 299.99 - Free from € 300.00

 

EUROPE PLUS BASIC - Service valid only for shipments to: 

Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Norway, Poland, Réunion, Serbia, Slovenia, Svalbard and Jan Mayen, Switzerland, Turkey , Ukraine 

Approximate delivery time: 7 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: € 25.00 for amounts up to € 369.99 - Free from 370.00

 

 

USA STANDARD 

Service valid for the USA only. 

Approximate delivery time: 7 working days from shipment. Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Any additional customs import costs are entirely the responsibility of the customer. 

Cost: € 25.00 for orders up to € 199.99 - Free for orders over € 200

WORLDWIDE

Service valid in all countries not specified in this document 
Delivery time: 25 days.

Orders received from Thursday to Sunday will be shipped from the following Monday. 
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. In case of stock after the second step, any additional costs for stock are entirely borne by the customer, who undertakes to pay them to Frab's within 30 days of the request that should be received. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Any additional customs import costs are entirely the responsibility of the customer. 

Cost: € 45.00 for orders up to € 399.99 - Free for orders over € 400

______

SECRET MAG CLUB SHIPPING - Italy and Europe (excluding Great Britain)

The Secret Mag Club subscription is shipped within 30 days of receipt of payment via the automatic debit system. The indicative delivery takes place within a maximum further 30 working days both in Italy and in Europe.
The shipment is made by courier and is fully tracked until arrival at the destination. The code with which to follow the shipment will be sent to the customer who requests it. The courier will make a delivery attempt looking for a person able to collect the product (no simple deposit in the post box). In case of absence, the courier will make a second attempt before leaving a ticket and putting the package in storage. At the end of the storage period, if no one collects the package, it is returned to Frab's. 

Cost: included in the subscription price.

______

 

For any information on shipments write to: info@frabsmagazines.com